Blog

Welcome your customers with a professional IVR or Interactive Voice Response system provided by XclusiveDesk and route calls to the correct executive or team based on the caller's input during the call. We are one of the IVR solution providers in

Read More

After a certain point, calls management using a personal phone number is a headache. We all know that if you are a company then you have to secure your data and make it easy to reach a business representative directly or we can say directly

Read More

From delivering customer service improvements to an improved chance of return business, IVR can give companies a real leg up in any field. 


History of IVR

During 70s, Read More

IVR (Interactive Voice Response) technology is essential for improving communication and services in the healthcare and education sectors. IVR systems made available by IVR serv

Read More

Users can call people by simply clicking or tapping on a phone number, typically found on a website, mobile app, or digital advertisement. It enables companies to connect with customers in a quick and convenient way, bridging the gap between onlin

Read More

Bulk SMS marketing can be a useful tool for reaching a wide audience and generating leads for your company. Create a database of phone numbers for people or companies that are genuinely interested in your goods or services to start. Make sure you

Read More

An IVR (Interactive Voice Response) solution is a technology-based system that enables automated interactions with callers through voice prompts and touch-tone keypad selections. Read More

Thanks to an invention known as IVR, contact centers may route calls based on verbal responses or touch-tone input from clients. These systems use automated menus to classify and group incoming callers and connect them to self-service options or c

Read More