Xclusivedesk is a leading service provider for IVR solutions in the country. We offer the smartest and the most responsive IVR service system for making your business standout the best. IVR stands for Interactive Voice Response, which is an automated telephony system. It helps businesses to interact with the callers and respond accordingly to the business requirements. IVR stands for Interactive Voice Response, is a technology which connects a system to a visitor via voice and DTMF tones.
This is done using the keypad inputs. The use of the IVR system in digital business combines interaction with the callers, information gathering and call routing. Xclusivedesk offers multi-level IVR solutions which help every kind of business to develop their personalized IVR, hosted IVR and Agent-assisted IVR.
About IVR
The IVR solutions offered by us are the best ones you’ll be getting to run your business. When it is about the leading service provider for IVR Services in India or Interactive Voice Response Services in India, XclusiveDesk is always on top. Our IVR system is available 24/7 to provide uninterrupted support to your customers. According to your business relevancy, you can record the messages for your customers on voice call. You can record the calls and real-time projects and put the data safely for further use. The automatic IVR call routing system easily routes the calls between different departments, and you need not take much effort in addressing your client’s queries.
IVR is a type of solution that every business these days should have. It does not only increase your business efficiency, even it help to make your business a brand value which is very important these days. No matter if you are a startup or an established enterprise, IVR boosts productivity, improves service quality and saves operational costs, which makes it a must-have tool for every business that is looking to make its business a long-term success.
How Does it Benefit to your Business?
With the right use of IVR systems, you can gather information about the customers and route the calls as required. With the IVR services in India of Xclusivedesk, our smart IVR services configured through a virtual number give the perfect working flexibility to save you as well as the customer’s time. Our agency is one of the best IVR service providers in Delhi, India, providing service for several years. Xclusivedesk gives the benefits of its cloud services to generate more leads for your business. You can even personalize your IVR to address the customers by their names. Our company, Xclusivedesk, has successfully served domestic and international clients to give away the best possible IVR solutions, and we are now one of the best IVR Service provider in India.
We plan everything strategically, and our exclusive IVR services come at attractive rates and using periods. The IVR software we provide contains all the must-have top features, including IVR designer, Self-service IVR, Call queuing and others. In short, Xclusivedesk is your perfect partner for giving in the most valuable IVR solutions, whether you are a small business or a big one.
Ultimately, we see each and every query regarding the service updates and other immediate problems. Xclusivedesk makes sure that no step of the professional staircase is left untouched. Even if you don’t know anything about the IVR services, our representatives will let you know about them in detail. Our company follows the standard professionalism standards, and we have a transparent policy for every IVR service package. You can contact us on our numbers any time you requirethe best IVR services.
With our IVR system in your services, you can maintain the call logs, have call updates, and collect all the possible data for further CRM processing. You can use the call recording for internal training purposes. Xclusivedesk is happy to introduce its IVR system Services for business to every category of business and enterprise. You are free to choose your favorite IVR number and use it. Our experts will even help first-time users to clear out all the confusion related to the IVR solutions! Contact us or submit your details; we are one of the best IVR Service provider in Delhi, India, and have been providing IVR systems for businesses in India for several years. We offer the best IVR Services in India.
We deliver one of the best IVR Services in India with all-time support service.
We have a very professional technical team who can help you to resolve each and every issue if raised by you. We have a continuously growing number of trusted users. We focus on delivering quality services instead of selling you something like a product or service. We know that in the stage of competition, if anyone wants to increase their brand and business ability, then quality work is the key to success. This is the reason why we are very popular in the market as one of the top cloud telephony service providers in India. These days, IVR service usage is crucial, and we are skilled at providing it at a reasonable cost and at the appropriate moment. We have years of experience in the same, and many reputed big brands and small/medium businesses have been connected with us for several years. We at Xclusivedesk are the best IVR Service Provider in Delhi, India.
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An IVR system Services or IVR service also known as Interactive Voice Response system for big or small business used and allow customer/client to interact with a computer-generated already recorded system through the use of voice and DTMF tones input via mobile phone keypad. For Example, if a user named Ravi is calling a company named XYZ using an IVR system, the call looks like this when the call connects: "welcome to XYZ company, for English Press 1; for Hindi, press 2." Later on, multiple more options in the form of numbers from 1 to 9 appear, and the user can click on any button to connect with the correct department. This is an IVR System in India, or an IVR service in India. Book your IVR Service with the Best IVR Service Provider in India.
How are top IVR companies in India helping to save users's time and business owners's money?
Be it a small business or a large one, hiring people to answer phone calls becomes a bit costly and burdensome to your company. Suppose if you will hire an exclusive person who will first listen to the customer or user and then connect calls to the department, it is also not an easy and good thing because at the same time, maybe there are an endless number of calls. IVR helps each and every user to connect with the right department like Accounts, delivery, services, customer care, etc. Also, it helps to make calls in the queue if the particular department official is already on another call, which is one of the best things.
XclusiveDesk and our dedicated team members are one of the best IVR service providers in India. Also, we are listed among the list of top IVR companies in India of 2021.
We know IVR service is one of the popular services among the small medium and big companies. From big brand to the small businesses most of each and everyone is now using an IVR System through IVR Software provided by IVR service providers like Xclusivedesk. Also it reduce handle time, deflect inbound calls etc.
There are a few easy and simple steps to connect the IVR system with your Company's single phone.
For more additional information, you can call directly to +91-9971925050 for offers or a Free Demo. Contact for the call center IVR systems, Small Business IVR Service, Business IVR service, Banking IVR service, Travel IVR service, Manufacturing Industry IVR Service, Cinema IVR service and the rest of the businesses. Let's start a new business strategy that can help you to make a brand value of your business with XclusiveDesk. Find your IVR with the best IVR service provider in Delhi, India.
Other FAQs-
Q1. What Is a Multi-Level IVR System?
A multi-level IVR or interactive voice response system, is a type of automated phone system that lets callers interact with multiple menu layers using the keypad inputs. It helps route the call to the correct department, agent or service.
Q2. How is a cloud-based IVR different from a traditional IVR system?
Cloud-based IVR and traditional IVR have many differences. A cloud-based IVR runs on the internet without any need for hardware, wire or physical things at your location. It is scalable, cost-effective and accessible from anywhere, which makes this IVR even more ideal for modern businesses.
Q3. Does your IVR system support voice recognition?
No, this IVR system uses keypad (DTMF) input only. Callers can easily press numbers to navigate, which is simple and fast and does not rely on speech recognition.
Q4. Can I customise the IVR menu as per my business needs?
Yes, the interactive voice response system flow is fully customisable. You can define the greetings, menu options, call forwarding rules, working hours and more based on the structure of your business. This is a fully customised plan, and you can even provide your goals that you want to achieve.
Q5. Is an IVR System suitable for small businesses in India?
Yes, our IVR system is best for any small business that wants to make their business a brand value. Startups, SMEs, or large enterprise, our cloud-based IVR system gives flexible plans and local support tailored for Delhi NCR businesses.
Q6. How many levels can I set in my IVR System?
There is no such limit to making levels of IVR, but we recommend not makingso many levels because it may reduce the interest and waiting time. You can add from 2-3 to 8-9 levels easily, or more, depending upon the services or options you want to provide.
Q7. What are the setup time and requirements?
Setup usually takes 2-3 working days. All you need is a business phone number and internet access. No special hardware is required for this.
Q8. Can i integrate the IVR with my CRM or ticketing system?
Yes, our system supports API integration with popular CRMs, helpdesk tools and other business software to streamline call handling, which makes a very big difference in this. Integrate your CRM with the best IVR service provider in Delhi, India - Xclusviedesk today and get the 24X7 solution.
Q9. Do you offer call recording and analytics?
Yes, all calls are recorded with detailed reports like call logs, duration, user inputs, etc. These calls are available in your dashboard for quality checks and insights. This can help the business to grow.
Q10. Is local language like Hindi, Punjabi, Tamil, Telugu, Marathi related IVR support available?
Yes. You can record your IVR prompts in any language to cater to your customer based in India.