A call center Interactive voice response - IVR does not replace the importance of an agent, but it is the best way to improve customer satisfaction when other agents are available to handle other inbound calls with more

 It has been near about 2 decades when SMS marketing was started and is currently also one of the most important methods of advertisement and marketing. There are many companies that are working in SMS Marketing

After a certain point, calls management using a personal phone number is a headache. We all know that if you are a company then you have to secure your data and make it easy to reach a business representative directly or we can say directly

From delivering customer service improvements to an improved chance of return business, IVR can give companies a real leg up in any field. 

History of IVR

During 70s, Read More

IVR (Interactive Voice Response) technology is essential for improving communication and services in the healthcare and education sectors. IVR systems made available by IVR serv

Users can call people by simply clicking or tapping on a phone number, typically found on a website, mobile app, or digital advertisement. It enables companies to connect with customers in a quick and convenient way, bridging the gap between onlin

Bulk SMS marketing can be a useful tool for reaching a wide audience and generating leads for your company. Create a database of phone numbers for people or companies that are genuinely interested in your goods or services to start. Make sure you

An IVR (Interactive Voice Response) solution is a technology-based system that enables automated interactions with callers through voice prompts and touch-tone keypad selections. Read More