- Welcome SoundYes
- Free Minutes / Monthly2000
- Charges Post Free Minutes80p.
- SMS Charges20p.
- User5
- Channel Line10
Our Services Section at Home Page What we can do for your company is that we have a 360 degree solution for every service. Also, we are always dedicated to improving our services and we research our customer's feedback to improve our technology. We have a dedicated team that will help your business to improve and resolve the issues as it's our own part. You can see a list of our company feedback on our website, on Google reviews and rest of the review websites. The review rating is around 4.3 out of 5 among more than hundreds of reviews of satisfied service user companies. What does Research say? As per our research, we have found that a clear concept, knowing your customer or audience, management of data will help to gain completion of your goals fastly.
Missed call system is a very valuable solution that everyone should do; simplicity often wins the game. One such simple yet very powerful tool that has transformed customer engagement is the missed call service.
From the startups to big brands, everyone should use the missed call solution for the businesses to increase their overall performance of business efficiency and enhance their credibility.
What Is Missed Call Service?
A missed call service is exactly what it sounds like – customers give a missed call to a specific number, and the brand automatically records their interest or responds with an instant message, callback or confirmation. It's a zero-cost action for users and a high-conversion channel for businesses.
This service is being widely used for lead generation, customer verification, surveys, event registration, feedback collection and even marketing campaigns and can be used widely for business growth and engagement.
Why Choose Missed Call Service?
Not a single reason to choose this; the beauty of the service lies in its effectiveness and simplicity. India has one of the biggest mobile user bases in the world, and a huge portion of it still prefers voice calls over internet-based services.
This is the reason why missed call marketing bridges the gap between them, making the communication easy even for the people who are not technical experts or savvy of it.
Types Of Other solutions to enhance business performance:-
If you want to know more in detail, you can visit the official website and find our other blogs on different topics.
....
India's business sector is witnessing steady growth as more companies shift towards digital communication and cloud-based solutions to improve customer experience. With increasing internet access and changing customer behaviour, businesses are focusing on the trusted tools for managing calls, queries and customer interactions.
From the retail sector to the service sector, companies are realising that timely and professional communication helps in building more trust and long-term relationships for their business growth. There is a very huge demand of cloud telephony, call management systems and digital communication platforms across industries.
As per our own research, we have found that this digital adoption will continue to grow as businesses in India look for the most cost-effective ways to connect with customers and deliver better service every day, which is very important.
With the help and support of the government for digitalisation and the growing availability of affordable communication services, India's business environment is set for steady progress. The future of business growth in India clearly lies in strengthening digital communication, which at the end ensures every customer feels heard and valued.
There are so many types of solution that can help business to grow at the end; few of them are given below:
These services help every business to make their business efficient, manage their call flow, increase the leads and create a brand reputation. Also the services are very affordable, like never before. The benefits are very helpful and can be used to improve your business efficiency and ease of doing business.
....
In a world where communication is no longer optional but very important for every business, XclusiveDesk emerges as a notable player in India's cloud telephony and customer engagement space.
As a flagship product of Wemonde, XclusiveDesk provides businesses of all sizes with innovative tools to streamline their call and message workflows. Below is a closer look at what they offer, how they contribute to the industry and why XclusiveDesk matters a lot in the industry.
Who Is XclusiveDesk
- XclusiveDesk is a product under Wemonde. XclusiveDesk provides services like click to call, IVR, bulk sms services, voice call marketing, missed call services and more.
- XclusiveDesk is categorized in the tele-communications industry, with a team of size more than 200 employees, and its headquarters are located in New Delhi, India
- The company was founded in around 2018 in Delhi, which is India's best technology hub.
Thus, XclusiveDesk operates in a space that overlaps telecom, SAAS (Software as a service) and customer support infrastructure. The companies have a very good focus on providing good and reliable services like never before. The company provides the solution with the help of their own in-house team.
Core Services & Offerings Of XclusiveDesk
XclusiveDesk markets itself as a 360 solution for business communication and customer interaction. Their service portfolio includes the following: -
Services:-
We at XclusiveDesk provide customised plans for business needs like 24/7 technical support and end-to-end implementation.
Contribution & Impact in the Industry
XclusiveDesk has made a very strong contribution in terms of providing valuable services, which is solving many problems of businesses in terms of technology. The company has proved itself by providing the valuable solution for years. If you want to know more in detail, please visit the home page and services pages about the solutions and their benefits.
....
In the age of fast-moving business, efficient communication with customers and patients is very important. NO matter it is booking of an appointment, consultation queries or general support, Ayurvedic businesses need a reliable, professional and automated communication system.
We at Xclusivedesk provide a cloud-based IVR for ayurveda industries, which helps their business to be more efficient and is designed to streamline communication, reduce wait time, and improve the experience of the customers. With the multi-level IVR, VOIP integration, SMS alerts, missed call service and CRM compatibility, your Ayurveda business can manage calls efficiently and generate leads automatically without any need of a human, which helps you to save your money and time.
Why Ayurveda & Healthcare Businesses Need IVR?
Ayurveda clinics, wellness centres and product sellers generally receive hundreds of calls on a regular basis. Without a proper system, important calls may get missed, which may cause a very bad impression, and customers may face delays.
Our IVR system for healthcare & Ayurveda will guide the customers to the right department and help to reduce the manual call handling and admin burden, which is a very good thing. Automate responses for frequent queries like treatment info, timings and product availability. You can also integrate your ayurveda and healthcare business with CRM systems to capture leads for future follow-ups and can connect with the customers using SMS notifications and missed call responses.
Cloud-Based – Our IVR is cloud-based; that means no hardware installation is required. Our cloud IVR solutions run over the internet, which makes them the most affordable and scalable solution for business. Now any business can manage call flows remotely with ease.
VOIP Integration – Assign a VOIP number to your business. For example, if the customer calls, they select one number from the options to connect and are connected to the right department without any delay.
Multi-Level IVR – Another very useful feature that makes our IVR even more efficient and reliable. Now you can create custom call flows with multiple levels with us, so patients or customers can reach the correct expert, whether it is for consultation, pharmacy, wellness programmes or support.
Missed Call Service Integration – With the help of missed call service integration with our IVR, you can enable quick appointment requests, callbacks or lead capture. Customers don't need to spend money, making it convenient and customer-friendly.
SMS Notification & Integration – Automatically send SMS alerts for appointments, confirmations, reminders or promotional updates. Keep your patients informed without any manual intervention.
Other useful features:
CRM Integration for Lead Management
Custom Audio Message Creation
Audio Will Saved In Cloud CRM
Available 24X7
Benefits Of our IVR for Healthcare & Ayurveda Businesses
There are many benefits of using our IVR that can help businesses to grow at a very certain point. The benefits are given below:-
How to Start IVR With Us?
- We will ask for a script from you then make a professional Audio message
- Build your IVR panel and call flow
- Update VOIP numbers according to your requirements
- Integrate SMS and missed call options if need
Our IVR Per Minute Prices:
We charge on a pulse basis; a half minute counts as 1 pulse that means if you have a call of 1 minute then the pulse will be charged as 2. The price of each pulse can only be given when you talk with our live agent on WhatsApp or call given in the contact us page.
Industries in Ayurveda & Healthcare Benefitting from our cloud based IVR
- Ayurveda Clinics & Hospitals
- Ayurvedic Product Sellers
- Wellness & Spa Centers
- Ayurvedic Resorts & Retreats
- Training & Education Institutes
Why choose XclusiveDesk as your IVR partner?
There are many reasons to choose us. We have years of experience in the industry, and we are specialized for ayurveda and the healthcare industry. Our IVR is designed to meet your needs like consultations, pharmacy queries, wellness bookings and treatment plans.
We set up your IVR in 2 days; in some cases it can be done in 1 day. Get professional IVR setup with audio recording, VOIP integrations and panel creations at a very affordable price guaranteed.
Our cloud-based platforms require no hardware and are easy to scale as your business grows. Like if you are a team of 5 people, you can start with our basic plan; if the person or agent increases, we can add more agents accordingly.
In our IVR we provide multiple agent integrations (unlimited) at the same price as given (connect with our agent or expert for price), which makes our IVR system even more reliable and affordable.
Our flexible integration options work with SMS, missed call services and any CRM for seamless lead management.
Q1: How long does it take to set up the IVR?
Ans. It requires 2 working days; in some cases we set up within the day.
Q2: Can I integrate my existing CRM?
Yes, our IVR supports integration with any CRM for lead generation and tracking.
Q3: Is SMS integration available?
Yes, the SMS marketing panel can also be integrated with this, but it is optional.
Q4: Can I customize the IVR audio messages?
Yes, we welcome all the customizations, but it should be short and informative. If you want IVR for healthcare and Ayurveda, contact our team of experts today.
Q5: Do I need a VOIP number?
Yes, a VOIP number is required for IVR. We help you assign and configure it during setup, which is a very easy process and does not take a long time to do.
Q6: What is the price of IVR system?
The IVR is very affordable; if you compare with us, our IVR is the most affordable IVR in India. You need to connect with our team of experts on our contact us page.
New Delhi, India | Sept 18, 2025 :- The landscape of customer services in India is undergoing a fast-paced transformation these days, which is improving the industry and its ease for business day by day. Cloud-based IVR or interactive voice response system are emerging as a powerful growth engine for different types of growth engines for businesses, especially in the sectors of banking, e-commerce, healthcare, manufacturing, the service industry, etc.
These systems are not only reducing the costs and infrastructure burden but are also providing richer customer interaction. The multilingual support is topping the wish list of Indian customers. IVR is helping the businesses to grow.
Demand is high these days for automated, 24X7 customer care options. Many enterprises are moving away from the traditional on-premise IVR setups, which require hardware and staffing to manage. Cloud-based IVR is the best solution, and it reduces upfront costs, scales easily and updates are deployed more quickly. Market reports show cloud telephony services in India have grown rapidly by 30% in the last year itself.
The more natural voice experience, which is created with the help of AI voice-generating software, can help users to understand the call flow to connect with the live agent for their need. It can be available in multiple languages and is easy to set up.
Why Are Companies Switching to Cloud IVR?
Cloud IVRs are scalable and flexible. Startups and SMEs can begin small and scale up as customer traffic increases, without investing in physical hardware, which makes this even more of an optimal solution for business needs.
Cloud IVR is available with a mini CRM that can help you to analyze all the call flow and the audio recording. Their mini CRM does not only help to analyze the IVR system, but it also helps you to follow up for sales-related data.
The right solution can deliver cost savings, scalability, a better brand image, and happier customers. The cloud-based IVR solution can be that one-door-opening solution for every business industry.
New Delhi, 17 Sept- Call centre India, all over India, are increasingly adopting cloud-based interactive voice response systems, or IVR to boost their efficiency, reduce costs, and improve customer service. Industry experts say this technology is fast becoming a critical growth driver for the contact center industry.
A cloud-based IVR allows every organization to automate incoming calls and route them intelligently without relying on expensive on-premise hardware. As per the market other news sources and research, the cloud telephony in India have gained growth by 25% this year, which is reflecting a strong shift from traditional setups to flexible, scalable cloud solutions.
"Cloud IVR systems are transforming the way call centres operate," said Ms. Pooja Pandey, a senior telecom analyst. "With no upfront infrastructure investment, even small and mid-sized call centres can scale operations quickly while keeping costs under control."
What are the benefits for call centers?
Cloud-based IVR systems help reduce call handling time by automatically directing callers to the right department, which is helping to improve first call resolution rates. They also support 24/7 availability, which allows businesses to manage high call volumes without even increasing the strength of their staff. The call centre solution can be included with IVR, CRM etc.
As per the report by a reputed organisation, companies using cloud-based IVR have seen operational costs drop by up to 30%, which is a very big difference when it is about the overall performance and growth of the businesses.
WIth the growth of the banking sector, e-commerce, digital services, healthcare, and manufacturing, the demand for efficient customer support is expected to rise sharply. Industry insiders believe cloud-based IVR will play a central role in meeting this demand, which creates a very big difference.
As a business that has a focus on delivering faster and more reliable customer service, cloud-based IVR systems are poised to become the backbone of modern call centre operations, which help to drive both profitability and customer satisfaction.
These days call centres are adopting IVR for their business and calling efficiency, as it can save all the incoming and outgoing call recordings, and they can get the analytics data at the end, which helps businesses to make a decision to end for growth of their business.
New Delhi, India: Missed call services are fast becoming the best effective and result-oriented tools for customer engagement throughout the years, as companies across sectors look for low-cost, high-impact ways to connect with their audience. From small startups to large corporations, businesses are increasingly using a simple missed call to measure customer interest, capture leads, and even conduct quick surveys. Missed call system is the most used solution for businesses to gain leads from a wide range of data of phone numbers.
Industry experts should have to note that the appeal lies in its simplicity. Customers only need to give a missed call to a given number, which is not chargeable—it's even free for everyone—while businesses can automatically capture their details, which makes this solution the best like never before. This creates an instant, friction-free interaction that traditional marketing methods often struggle to deliver.
"Missed call campaigns provide a direct channel to understand the audience's intent without forcing them to fill out forms or wait for responses for long periods of time," said a Delhi-based marketing professional. "It is the best method, which works on urban and semi-urban markets where internet penetration and smartphone use are high but customer attention spans are short." This solution does not require any internet, just a phone with a number enabled.
for years, the digital marketing and telecom service providers have started offering dedicated missed call solutions, enabling businesses to track calls, automate responses and analyze campaign performance. These services are used for a variety of product promotions, customer feedback, event registrations and even the verification process.
Now businesses are looking for real-time engagement without heavy advertising costs, missed call systems can be combined with SMS or IVR systems, which allow brands to qualify leads quickly and measure interest levels with precision. This solution can make a big difference in the age of digital marketing.
As per our own research, some industry observers say the rise of eCommerce and the growing need for instant customer feedback have accelerated the adaptation of such services. As competition intensifies, missed call marketing is expected to remain a preferred option for companies that want to make a responsive customer base.
This is everything that you should know about the growing need of every business. Missed call solution can be a very powerful tool for the growth of the businesses.
....
New Delhi, India: In India, the businesses are increasingly turning to Interactive Voice Response (IVR) services to streamline customer communication and reduce the pressure on call handling teams. The IVR is always helpful, where the callers use their phone keypad to select options to connect with the right audience.
From the banks and hospitals to travel agencies, eCommerce companies and educational organizations, IVR is helping organizations handle large call volumes efficiently. IVR is helping businesses to maintain their call flow, analyze the data and help them to make a decision to focus on the best-performing features or areas of their business.
BUsiness wners says that IVR is a very cost-effective alternative to hiring large call center teams. It ensures 24/7 availability, making sure customers receive information even outside office hours.
For example, hospitals use IVR to manage all the call flow and direct the call traffic to the right department by providing them options of department while they call on the phone number connected to it.
Telecom experts note that traditional touchpad IVR remains highly reliable, as it works on a standard VOIP system, which makes it easy to use without any technical issues. It does not require complex technical setup, making it even easier for small, medium and big-sized businesses to adopt.
As customer expectations for quick and accurate responses grow, IVR continues to be a proven, low-maintenance solution. No matter whether it is to handle peak season inquiries or to provide 24/7 basic support, businesses see IVR as a simple and powerful tool to keep their customers satisfied and operations running smoothly.
There are thousands of businesses that are using IVR as a main tool to make their business efficient.
....
IVR is more than just an automated phone system which connects people with a prerecorded message. It is a smart solution that can help businesses streamline communication, save their time and improve the overall customer or client satisfaction.
One of the biggest benefits of using IVR for a business is that customers can now easily connect with the right and accurate department without a long wait, which can reduce the caller's interest. We can understand this with an example: instead of listening to a busy receptionist, a customer can press a few buttons to reach the sales, support, billing, or account department directly. This fast and smooth process makes customers build trust, which is very important these days.
Businesses can't always have staff available all the time, but IVR ensures customers can interact with your brand anytime. Even after office hours, IVR can share very vital information, record customer queries, or route calls to the voicemail, which gives the business an always-available image. It enhances the customer interaction rate with the business and creates a brand value among them.
Instead of looking to hire agents to handle queries and divert the call to the correct department, IVR automates many tasks like balance enquiries, appointment confirmation, payment reminders and order tracking. This reduces the workload of your team and cuts down operational costs. This helps to allow you to invest money where it matters most like never before.
If the call is transferred multiple times, it can irritate customers or clients. IVR systems route calls to the correct agent or department at the very first attempt, which improves the efficiency and reduces the call handling time. This ensures that your sales team focuses on converting leads while your support team can resolve other important issues quickly. If you are looking for IVR then this platform is the perfect choice for you to enhance your business efficiency.
For small and mid-sized businesses, IVR makes a professional brand image, which is very important these days. A well-designed IVR greeting with customized menu options, which makes your business look organized and trustworthy, even if you don't have a large team.
Modern IVR systems allow businesses to collect feedback through automated surveys. You can analyse call reports, understand peak calling hours, and track the satisfaction level of the customer. These insights help you improve services and make better business decisions. It can help you to understand the behaviour of your customers' clients, like what they want and how it will go.
IVR is always helpful for business growth and works as a tool that makes your business a brand value. From improving customer experience and saving costs to generating more sales and building a strong brand image, IVR plays a key role in modern business success.
....