School IVR Service – Cloud-Based IVR is Becoming a Must-Have for Schools

These days, in a fast-moving digital world, schools are receiving hundreds of calls every day from the parents about admissions, fee details, transport routes, holidays, exam schedules, etc. So many things make everything frustrating. Managing these calls manually is becoming even more stressful, time-consuming and inefficient. That's why cloud IVR solutions are becoming a trending solution for modern schools.

Our cloud-based IVR, or Interactive Voice Response, system works through the internet and allows their parents to press keypad options to get the information from the right department they need. For example, "Press 1 for admission, press 2 for fee details, and press 3 for transport information." This is a simple VoIP keypad-based IVR system, not voice recognition, which makes it affordable, reliable and easy to manage like never before.

One of the main benefits of using our cloud-based VIR for school is that it does not require any hardware; it is cloud-based and can be set up easily within 1 or 2 days. Even during the peak admission season, the system can handle multiple calls at the same time without parents facing busy tones.

Another benefit is that it records all the calls, which can be used for quality purposes later or for any other thing, like training purposes, etc. Even during peak admission season, the system can handle multiple calls at the same time without parents facing busy tones. 

IVR sounds very professional, which makes this system even more helpful; it also makes a very strong image of the school, which we all need these days. It also reduces the workload on front desk staff, which allows them to focus on in-person queries and administrative tasks. Schools can also route important calls directly to specific departments. For example, admission-related calls can go to the correct admission team without any issue, while transport-related queries can go to the transport coordinator easily. This ensures faster response and better communication. 

The school IVR system will be the perfect solution for those schools that are looking for the same solution to divert their huge amount of calls to the correct department. 

If you are looking for a professional school VIR service, then you are at the right place. With years of experience, Xclusivedesk is in the field of IVR solutions and provides professional service with a support team which is always with you 24/7 to resolve any issue that comes up.